Digitalisation at Autohaus HOFF – case study

Starting position

Until then devices had been purchased individually, without central management. Many tablets and phones were outdated or inconsistently configured. A system for managing the device fleet was missing entirely.

The solution

After a thorough needs analysis, a concept was developed combining modern tablets with central device management and an MDM solution. All devices in use can now be managed, updated and equipped with the required applications across all locations.

In sales in particular, tablets with an e-signature function were chosen so that consultations can be handled paperlessly and efficiently. Those responsible were trained on the management solution, so the rollout went smoothly.

Service & support

Throughout the implementation the project team provided close support – from the analysis through the device rollout to training the staff. A contact person also remains available afterwards to answer questions or make adjustments.

MDM & security

The MDM solution used is based on app-based cloud technology and allows central control of all devices – including security policies, app distribution and remote access. In the event of loss or theft in particular, devices can be locked immediately and data wiped.

On the IT side, standardised administration saved up to 60% of the time involved. The need for additional training was also reduced by intuitive management interfaces.

Device choice & implementation

Powerful tablets with long-term update support were chosen for the dealership. The selection deliberately followed the technology already in place in order to minimise training effort and allow seamless integration.

The rental model allowed modern technology to be scaled flexibly – in line with company growth and without high investment costs.

Sustainability & the future

At the end of their service life the rented devices are professionally refurbished and reused – a plus for the environment and for resources. At the same time the dealership benefits from modern technology and sustainable device use.

The new infrastructure lays the foundation for shaping consulting and customer contact digitally, securely and sustainably.